Beginning January 1, 2026, Croissant is required to collect Value Added Tax (VAT) on memberships for customers located in the European Union. The UK is not included in this. This is a government tax, not a Croissant fee.
Below is how this change affects individuals, businesses, and employees expensing memberships.
VAT is charged on all Croissant transactions in the EU, including:
Pay-Go memberships
Monthly and annual memberships
Conference room bookings
Private office bookings
Bulk hours packages
In short, any purchase made through Croissant in the EU region is subject to VAT.
Individuals
If your account is set up as an individual, VAT will be added to your membership based on your country’s VAT rate.
Example for a €100 membership:
Membership: €100
VAT (government tax): €20
Total: €120
VAT rates vary by country (typically 19–27%).
Do I need to do anything?
No action is required. VAT will automatically appear on invoices starting January 1, 2026.
Businesses
Businesses with a valid EU VAT number may qualify for the reverse charge mechanism. This means:
Croissant does not charge VAT
You self‑assess VAT in your own country
How to add your VAT number
Log in to your Croissant account
Go to Payment History → Edit Invoice Details
Enter your address and EU VAT number
Save
Your invoice will show:
Membership: €100
VAT: €0 (Reverse charge)
Total: €100
If you don’t add a VAT number, VAT will be charged as if you were an individual.
Employees Expensing to a Company
If you use a company card but your account is set up as an individual, you have two options:
Option 1: Do nothing
VAT will be added (e.g., €123 instead of €100)
Expense the full amount
Your finance team handles VAT internally
This is perfectly acceptable and common.
Option 2: Add your company’s VAT number (optional, but cleaner)
Invoice shows reverse charge (no VAT)
Easier to expense
Finance team receives business‑formatted invoices
How to add the VAT number:
Ask your finance/procurement team for the VAT number
Go to Account Settings → Payment History → Edit Invoice Details
Save
If you’re unsure which option to choose, check with your finance team. Both are valid.