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My Membership
My Membership
Questions about your account and membership plan
20 articles in this collection
Written by
Ethan
and
Becky
Can I refer a friend?
Use your referral code to give your friends a Croissant discount
Written by
Becky
Updated over a week ago
Account Settings
How do I change my email address associated with my account?
Written by
Becky
Updated over a week ago
How do I reset my password?
Written by
Becky
Updated over a week ago
Billing & Payment
How do I restart my Croissant membership after I cancelled it?
Written by
Becky
Updated over a week ago
Can you automatically e-mail me receipts for Croissant payments?
Written by
Becky
Updated over a week ago
Can I get a receipt for my Croissant payment?
Download the receipts from your account settings
Written by
Becky
Updated over a week ago
Can I change my credit card?
Update your payment method
Written by
Becky
Updated over a week ago
Where can I see recent charges to my account?
Written by
Becky
Updated over a week ago
What is the Croissant refund policy?
Written by
Becky
Updated over a week ago
Pausing my membership
How often can I pause my membership?
Written by
Becky
Updated over a week ago
Can I resume my membership early if I put it on pause?
Written by
Becky
Updated over a week ago
How do I pause my membership?
Will you be traveling, or just taking a break?
Written by
Becky
Updated over a week ago
Will I be able to use a space when my membership is paused?
Written by
Becky
Updated over a week ago
What happens to my remaining days on my membership?
For pausing and paused memberships
Written by
Becky
Updated over a week ago
Changing my membership
What is the cancellation policy?
Written by
Becky
Updated over a week ago
How do I reactivate my membership?
Ready to return to Croissant?
Written by
Becky
Updated over a week ago
Can I downgrade my membership?
Switching to a different plan is easy
Written by
Becky
Updated over a week ago
Can I upgrade my membership?
Switching to a different plan is easy!
Written by
Becky
Updated over a week ago
My hours
I ran out of hours. Can I buy more hours?
Enable overage hours on your account
Written by
Ethan
Updated over a week ago
Do my hours roll over from cycle to cycle?
Rollover hours
Written by
Becky
Updated over a week ago