Croissant

Use your referral code to give your friends a Croissant discount

Can I refer a friend?

Becky

Questions about your account and membership plan

My Membership

How do I change my email address associated with my account?

How do I reset my password?

Account Settings

How do I restart my Croissant membership after I cancelled it?

Can you automatically e-mail me receipts for Croissant payments?

Download the receipts from your account settings

Can I get a receipt for my Croissant payment?

Can I change my credit card?

Where can I see recent charges to my account?

What is the Croissant refund policy?

Billing & Payment

How often can I pause my membership?

Can I resume my membership early if I put it on pause?

Will you be traveling, or just taking a break?

How do I pause my membership?

Will I be able to use a space when my membership is paused?

What happens to my remaining days on my membership?

Pausing my membership

What is the cancellation policy?

How do I reactivate my membership?

Can I downgrade my membership?

Can I upgrade my membership?

Changing my membership

I ran out of hours. Can I buy more hours?

Do my hours roll over from cycle to cycle?

My hours

Find answers and get help from Intercom Support and Community Experts

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